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An Update from Highlands Community Bank on COVID-19

Green filtered image of the outside of a Highlands Community Bank building and sign

Your well-being is our primary concern.

To our customers and friends,

One of our highest priorities is the health of our staff, customers, and the well-being of the communities we serve. As of Monday, March 23, 2020, Highlands Community Bank will direct all branch transactions to the drive-thru. Lobbies will remain open under controlled access to loan and deposit account customers and appointments are encouraged.

To set an appointment for loan or deposit account service, please call your local branch:

  1. Covington: 540-962-2265
  2. Clifton Forge: 540-862-2265
  3. Hot Spring: 540-839-3568

Our employees will continue to follow CDC guidelines on sanitation practices. Below are some of the key points of Highlands Community Bank’s response plan:

  1. Increased cleaning and sanitization efforts in our offices while reinforcing healthy habits for our staff;
  2. Keeping our products and services fully available to you;
  3. Monitoring the updates related to the virus; and
  4. Enhanced risk monitoring and management.

We’re dedicated to continuing to provide the banking products and services that you depend on. Below are several ways you can still access your account with Highlands Community Bank:

  1. Drive-thru: all branches still have drive-thru service
  2. Telephone banking: 24/7 telephone banking (965-0005)
  3. You can speak with a representative Monday – Friday 8:30 am to 5:30 pm.
  4. Online & Mobile Banking: You can access your account on your mobile device or computer (
  5. ATMs: All branches have ATMs

Please continue to check our website and social media pages for updates.


Highlands Community Bank

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