Privacy Policy

What Information We Collect

All financial companies choose how they share your personal information. At Highlands Community Bank, the types of personal information we collect and share depends on what type of product or service you are using. This information can include:

• Social Security number
• Account balances
• Payment and transaction histories
• Loss and credit histories

Note: When you are no longer a customer, we continue to share your information. Learn more below.

How We Protect Your Personal Information

Highlands Community Bank only collects your information when you:

• Open an account or deposit money
• Apply for. loan or use your credit or debit card
• Pay us by check

We also collect your information from others, such as credit bureaus or other similar companies. To protect your personal information from unauthorized access and use, we use security measures that comply with federal law, including computer and technological safeguards, secured files, and more.

Reasons For Sharing Your Personal Information

Highlands Community Bank shares your personal information for everyday business purposes, including processing your transactions, maintaining your accounts, responding to court orders or legal investigations, reporting to credit bureaus, and more. This sharing cannot be limited. Learn more below. Highlands Community Bank does not share your personal information for joint marketing with other financial companies, for our affiliates’ everyday business purposes, or for nonaffiliates to market to you. 

Why Can’t I Limit All Information Sharing?

Federal law only gives you the right to limit:

• Sharing information with affiliates’ for everyday business purposes, including information about your creditworthiness
• Affiliates or nonaffiliates using your information to market to you

State laws and individual companies may give you additional rights to limit sharing. 

For more information, download our privacy policy here.