Conversion Booklet
9 What’s changing? Changes to your banking experience youmight notice once the upgrade is complete. Person-to-Person (P2P) This payment alternative will be available for any P2P transactions. You don’t need to enroll in P2P—once it’s enabled for you, you can start adding payees and sending funds instantly. Loan Account Numbers All loan account numbers and Line of Credit (LOC) account numbers will change. This requires no further action on your part. The account number will be included on your first statement post-upgrade. Please give us a call if you need the account number prior to the first statement. Debit CardNumbers As a part of the conversion, all current debit card customers will receive a new, enhanced MasterCard debit card. Your new debit card will have a completely new card number, expiration date, and security code. On July 24, you will need to activate your new debit card, as your old debit card will be shut off and unable to use thereafter. Any recurring payments you have established using your old debit card will have to be re-established. Online/Mobile Banking Look Online and Mobile banking will look different and will offer many new features. Online Bill Pay Electronic payments refer to the method by which bill payments are processed electronically to your vendors. This commonly occurs with utility companies, phone service providers, credit card issuers, etc. After the conversion, the amount for electronic payments will be withdrawn from your account two days before the scheduled delivery date. Deposit Account Statements After the system upgrade, your deposit account statements will have a new updated look.
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